![]() | Provide feedback |
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Your anonymous feedback helps us improve our products for you but protects your privacy.
Do any of the following:
![]() | Participate in the Customer Experience Improvement Program |
If you participate in the Customer Experience Improvement Program (CEIP), Microsoft automatically collects anonymous information about your hardware configuration and how you use our software and services. Microsoft does not collect any personally identifiable information. We use the information to improve the software so that it better meets your needs. Participation is voluntary.
On the Word menu, click Preferences.
Under Personal Settings, click Feedback .
Click Yes, I am willing to participate anonymously in the Customer Experience Improvement Program. (Recommended).
![]() | Note For more information about the CEIP, visit the
Microsoft Customer Experience Improvement Program![]() |
![]() | Send product feedback about Word |
On the Help menu, click Send Feedback about Word.
![]() | Note To send feedback, you have to be connected to the Internet. |
Use the form that appears in your Web browser to provide your feedback, and then click Submit.
![]() | Turn off error reporting |
If you encounter problems with Office
applications, you can anonymously communicate information to Microsoft
by using the Microsoft Error Reporting Protocol (MERP). Microsoft
uses the information to locate and fix software problems and to help increase the overall stability of Office. If an Office
application stops responding, MERP generates a report that details the circumstances. You can choose whether you want to send the error report to Microsoft
over the Internet. For an explanation of what the data is, why it is collected, and what is done with it, visit
Microsoft Online Crash Analysis .
Microsoft Error Reporting is turned on when you install Office, but you can turn it off if you want to.
In /Library/Application Support/Microsoft/MERP2.0, double-click the Microsoft Error Reporting application.
On the Microsoft Error Reporting menu, click Preferences.
Clear the Enable Microsoft Error Reporting check box.
![]() | Provide feedback about Office Help |
When you install Office, a limited set of Help topics is installed on your computer. Additional Help topics are available over the Internet. If you access Help over the Internet, Office displays the latest Help topics on a Microsoft server. No personal information or data is sent to Microsoft. Microsoft logs and analyzes the Help queries that you submit and uses the information to make continual improvements in the Help for Office. When you access Help over the Internet, you can also send feedback to Microsoft that is specific to the Help topic that you are viewing.
To submit your feedback, follow the instructions at the bottom of any online Help topic.
No personal information is included when you submit your feedback.