Cause: You are not connected to the Internet.
 | Solution: Check your Internet connection. |
Cause: You are not connected to the corporate network.
 | Solution: Verify that your network is working. |
-
Make sure that your computer is connected to the corporate network.
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Make sure that you can access other Web sites from your browser.
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Try to save your file to SharePoint
or OneDrive
again.
Cause:
You are not signed in.
 | Solution: Try to save to SharePoint
or OneDrive
again. |
When you try to save to SharePoint
or OneDrive, Office for Mac
tries to sign in by using information that is saved in the Mac OS
keychain. If the information is not found in the keychain, you are prompted to sign in.
Cause:
You do not have permission to access SharePoint or OneDrive.
 | Solution: Request permission from the owner to access SharePoint
or OneDrive. |
Both SharePoint
and OneDrive
use permissions to allow people access to the content. Contact the owner to request permission.